What do I get for my hosting fee?

Here's what's included with Static Hosting...

• Provider redundant Internet backbone
• Email hosting on your domain (ex. username@teaminhouse.com )
• Online web-based email reader (similar to hotmail or gmail, but this uses your domain)
• 24 / 7 / 365 support for hardware, software, programming, domain, SSL, etc.  You have ONE company to contact should problems occur in any of these areas.
• Daily backups with weekly offsite to safeguard against loss
• 30 minutes of maintenance work (non-cumulative) to help keep your site up to date.  With 1-2 business day turnaround your site never has to be out of date!
• Call for Active Hosting prices (sites that interact with databases are active)

Hosting at your office or at a budget host

Often customers ask about hosting the sites we develop either at their location or at a budget host (godaddy, etc.). Here are some things to consider:

• Offsite hosted sites cost more to develop and do less – because budget hosts typically don’t support our native languages (asp, aspx, MS SQL Database) it takes longer for us to create a quality product and we usually can’t do any active programming offsite.
• Our ability to support the site is diminished – if you host with us we can make sure all of the non-code parts are taken care of (data and power redundancy, monitoring, server software patching, email, domain renewals, DNS management, SSL renewal and installation). We can’t be liable for a system we don’t control or have access to.

We want to make sure your site is up and you never experience downtime. Downtime is expensive and undermines your effectiveness over the Internet.

Please make sure you understand the responsibility of taking a Do-it-yourself attitude when it comes to your website.